Frequently Asked Questions

Repairing Corrupt Libraries

July 5, 2016

If you have a Library that has corrupted – you are instructed to repair it using use the Tools: Recover Library… option in EndNote. Most of the time – this should resolve the issue. If it does you can delete the original/corrupt...Read more

Sharing Libraries With Other Users

November 18, 2015

There are two different ways to share EndNote libraries with other users: Share your entire EndNote Library (including PDFs) with other EndNote users. (This option does not allow you to select just a few references to share.) This option is best...Read more

How Do I Set Endnote To Permanently Open My Library?

March 30, 2015

You can set one Library as your permanent default by the following steps: Click on your Endnote Library to open it Once open, go to the EndNote menu bar and select Edit:Preferences (PC) or Endnote X7: Preferences (Mac) From the list on the left...Read more

Massey Profile Installer

December 16, 2012

The Massey Profile Installer is what the library uses to manage EndNote settings and files so that it works smoothly with our resources. It is regularly updated to ensure smooth performance – so it is a good idea to download and run it every 3...Read more

What Do I Do With Conference Papers?

June 13, 2011

The Conference Paper and Conference Proceedings reference types in EndNote are intended for unpublished verbal presentations of papers/proceedings. These will not display correctly for published conference papers. These are most commonly entered as...Read more

How Do I Edit Reports In APA 6th Style?

June 7, 2011

It can be difficult to know where to enter data to get reports to display correctly. Below is an example report. Enter relevant information as required from your own report(s) into the same fields as in the screenshot below. (You may not need to use...Read more

Slow Citation Insertion

May 12, 2011

Slow insertion of citations can be a problem – especially with long documents. This is in part because by default EndNote not only inserts the bibliography (as in older versions) – but also creates a hidden hyperlink from each citation...Read more

How Do I Move A Library Between Computers?

February 22, 2011

From your EndNote library, click on the Sync icon in the EndNote menu bar. If prompted, enter your EndNote login, or click the Sign Up box to create one. Copy this library (*.enl – and its *.data folder) to your other machine. Click the Sync...Read more

How Do I Safely Remove, Move Or Modify Citations?

February 20, 2011

Removing or Moving Citations It is very important that EndNote citations are not deleted, moved or edited using Word. This is to minimise the chance or of corrupting your document or library. Instructions for safely editing citations for Word...Read more

Why Do The Changes I Type Into My Citations/Bibliography Keep Disappearing?

February 19, 2011

When EndNote updates your citations/bibliography it will remove any text you have entered manually. This is because EndNote inserts the information from your Library directly into the document each time you open or update it. To edit this...Read more